Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

sam06's avatar
sam06
Explorer | Level 4
2 years ago
Solved

Need help on upload a 90 GB file

Hi Team,

                I need to upload a 90 GB file for a client. the client have dropbox plus so he have shared the folder to upload a file and myself have dropbox Basic account. while upload a file its getting stuck, i have tried many times to re upload getting same issue.


  • sam06 wrote:

    If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client


    If it's a shared folder, yes. You're not uploading to your client. You're uploading into a folder in your own account which happens to sync with your client. Since you're uploading to your own account, you need space in your account.

     

4 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    If its a shared folder you also need a 90gb quota available. 

     

    Your clients space has NO impact upon YOUR space at all. 

    • sam06's avatar
      sam06
      Explorer | Level 4

      If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        sam06 wrote:

        If i understand properly even client has been created shared folder, I too need to upgrade my plan to plus to share the document to client


        If it's a shared folder, yes. You're not uploading to your client. You're uploading into a folder in your own account which happens to sync with your client. Since you're uploading to your own account, you need space in your account.

         

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!