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Dieselista's avatar
Dieselista
Explorer | Level 3
6 months ago
Solved

New Dropbox files sync as online-only on Windows, even though I want them to be available offline.

I am a long-time user of DropBox, having been a very early adopter.  I have used the program successfully across several computers, phones and tablets, pretty much without issues.  However, I recentl...
desktop
sync
windows
  • Jay's avatar
    Jay
    6 months ago

    Hi Dieselista, just for clarification, did you also right click the Dropbox folder itself and mark it as available offline, in order for all files to get the green check marks?

Mark's avatar
Mark
Icon for Super User II rankSuper User II
6 months ago
Dieselista wrote:

Yes, the cloud, however, I am not using the on line only option

If they are showing cloud then you are using online only as a setting. It is pretty much standard now on all Dropbox installs unfortunately. 

Dieselista's avatar
Dieselista
Explorer | Level 3
6 months ago

I'm sure I'm not using the online option, however, if I was, then the green check marks should never be present.  Once I open the folder the individual files eventually get green marks.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey Dieselista, happy Monday!

    So, to clarify this, when the files are set to "online-only", you only see their placeholders in your Dropbox folder and they'll have the cloud icon on them.

    Once you open them, they basically get downloaded to your computer and that's why they get the green check mark.

    Is this the behavior you're seeing? Or do the photos get the green check marks only after opening the folder that contains them (without opening the individual photos themselves)?

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