Forum Discussion

rs1970's avatar
rs1970
Explorer | Level 3
3 years ago

New MacOS Ventura install on 8TB SSD, files show but do not open and syncing is slow

Hello, I just installed Dropbox on a brand-new Mac Mini M2 with 8Tb internal SSD. Dropbox for Business files are currently 2.3 TB. Dropbox has been syncing very slowly. Some files show the gr...
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dropbox business
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Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi rs1970, could you try rebooting your machine to see if this helps?

rs1970's avatar
rs1970
Explorer | Level 3
3 years ago

Updated on 21 June 2023:

 

Rebooting did not help.

 

It took about 2 weeks for everything to sync.

 

As of today, the iCloud sync icons show up on some files and folders, but not others. It still feels like some files are syncing twice: once on Dropbox, another time on iCloud, but that's conjecture as there are no tools that I know of to see what iCloud is actually doing, and I have no idea which logs to look at or how to interpret them.

 

Now on version 176.4.5108.

 

Still looking for alternative to Dropbox.

 

Two other Macs that have the full offline Dropbox files stored on external SSDs are still working with external file storage.

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