Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

LindaLB's avatar
LindaLB
New member | Level 2
3 years ago

No Dropbox options appearing when I click on Dropbox file, just regular doc options.

My Dropbox is running, I can email the actual content from dropbox to myself, but no "copy dropbox link" option appears at all, anywhere. For larger files, I need the link to send to clients. I use t...
desktop
Share
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi LindaLB, I hope you're doing well!

 

It sounds like you're referring to our desktop app, however if this isn't the case, then feel free to let me know more. 

 

Provided you're using our app, can you let me know the syncing status and version of your app? Have you tried re-starting your device at all?

 

Let me know more, and we'll take it from there! 

LindaLB's avatar
LindaLB
New member | Level 2
3 years ago

Thank you, Megan. Yes, I am using Dropbox on my desktop. Status says up to date, version v182.4.6427.  I tried a different file and it offered a link, so perhaps it was just a particular file. I am good right now. Thanks.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, LindaLB!

     

    I'll be one post away if you need anything else, cheers! 😎

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!