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Dave_Rado's avatar
Dave_Rado
Collaborator | Level 10
5 months ago

No option to "make available offline" in Dropbox for Windows new version.

I had to uninstall and reinstall Dropbox for Windows desktop today, and now the Status column of all my files and folders has changed - previously they were all available offline but now they all have a cloud icon, i.e. they are only availably online.

In Preferences all my folders are selected, but the folders still have a cloud icon against them and their contents are still not available offline. And if I right-click on them there is no "make available offline" option.

So how can I get their offline status back?? I do NOT want ANY of my files to be online only - and none of them were before I reinstalled Dropbox desktop for Windows.

Dave

desktop
sync
windows

11 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    12 days ago

    Hi Alain_P, I’ve found your ticket in our system and added an internal note, so that our support team may get back to you as soon as possible.

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