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208308223's avatar
208308223
Explorer | Level 4
3 years ago
Solved

Not all files are available offline on MacBook

I have a question about Dropbox synchronization on the MacBook.   If I recall correctly, a few months ago, I read that there have been significant changes to Dropbox, and as a result, files are n...
desktop
Mac
sync
  • Nancy's avatar
    Nancy
    3 years ago

    Hi from me as well, 208308223!

     

    Can you please follow the steps provided in the last post here, and let me know if they seem to help at all?

CaptainBlue's avatar
CaptainBlue
Explorer | Level 3
3 years ago

That seems to only be an all or nothing approach: in my case, I've set up a new iMac and selected a number of folders to always be available offline.  They each have a green tick on the folders but also the little cloud download icon and the actual files themselves are not downloaded.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

HI CaptainBlue, if the folders have two icons, this means that the folder contains at least one online-only file, but any newly added files will become available offline by default.

 

If this isn't the case, could you try marking it as available online-only, and once it has the cloud icon alone, mark it as available offline.

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