Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Not enough space to add a shared folder, but there should be enough space
Hi.
I wanted to add a shared folder, but received a message telling me I don't have enough free space to do so.
This surprised me because the folder has a size of 2 GB and I have 2 GB of free space - there is nothing else in my account that could take up any space.
My colleagues who were invited to add the same folder & have the 2 GB Basic Dropbox Account just like me had no problems.
How can I fix my problem?
15 Replies
Replies have been turned off for this discussion
Ah, gotcha! Thanks for explaining. I did get sent a link the first time...
- Rich
Super User II
MPX wrote:
I'm surprised to hear that because the other day I was able to DL 26GB even though I don't have a paid account.
If you're sent a view-only shared link you can download the content without even needing an account, but if you're invited to join a shared folder, you need an account and you need to have enough available space to hold the share. The same would apply for a shared link if you wanted to save the content to your account, rather than just download it to your computer.
Thanks for that response Rich. I'm surprised to hear that because the other day I was able to DL 26GB even though I don't have a paid account.
- Rich
MPX wrote:
I've been sent files via a shared folder but I cannot access that page. I cannot get beyond the page that tells me to upgrade my plan.
If you're seeing that message while trying to join a shared folder, it means the folder is larger than the amount of available space in your account. You would need to upgrade your account in order to have enough space available to add the folder.
I've been sent files via a shared folder but I cannot access that page. I cannot get beyond the page that tells me to upgrade my plan. Even though I am only using
Using 0.05 GB of 2 GB spaceUpgrade for more storageIt says:
Your account is out of storage! Centralize your photos, personal docs, work files—everything—in a single, safe place. Dropbox Plus has all the space you need with room to spare.I have the problem solved.
The users I had invited into My Dropbox were not using the access link. They opened their Dropbox account and then tried to access the shared files. Once I realized that, I told them to use the link I provided, without opening their Dropbox. Problem solved and all can access the working files. Thank you Mark for trying to help.
I am sharing a workspace with 11 people, some of them have their own DropBox Accounts. The Workspace is on my account with lots of room, but several get a "No Space" error when they try to access my workspace. How can I help them to separate their DropBox Accounts from mine so they can access the shared workspace? I don't want them to have to delete their personal files.
- Mark
You have a few choices:
1) pay and upgrade your account as YOU also need enough quota to be in a share
2) join the business plan and use up a paid licence within that so that quota is shared with you
3) send the files to him in a read only format via Shared Links, or, upload direct to him via a Requests link
My Boss created a business account with 5TB.
He invited me to a folder but I cannot upload anything because my free account only has 2GB free.
What can I do? Can anyone help me here?
Best regards,
Laurenz!
