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BriGuyOSC's avatar
BriGuyOSC
Helpful | Level 5
2 years ago
Solved

Not getting notifications when files are added to folder

As the title says, I'm not getting notifications when a file has been added to a shared folder that I created. I can see that something was added if I view "Sharing activity," but I'm not getting not...
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  • BriGuyOSC's avatar
    BriGuyOSC
    2 years ago

    Thank you. I did notice yesterday that I had Windows notifications turned off, so I turned that on and am getting notifications of them being added in my Windows notification sidebar. So that's a workable solution. Just odd that the notifications within the Dropbox app are still from a month ago. 🤔

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
BriGuyOSC wrote:

... I received an email last night about "Last week's updates in your shared folders." I'm like LAST WEEK????? How come I'm just now seeing this???    

Just a quick comment on this. What you're seeing there is a digest. It's a once-weekly email notification showing the share activity from the previous week.

DBX_Pedro's avatar
DBX_Pedro
Icon for Community Manager rankCommunity Manager
2 years ago

Hi BriGuyOSC,

 

Just a quick follow up.

 

Did turning on Windows notifications do the trick for you?

 

Let us know if there’s anything else you need help with.

 

  • BriGuyOSC's avatar
    BriGuyOSC
    Helpful | Level 5
    2 years ago

    Hi, thank you. Yes, turning on the Windows notifications is a workable solution (after manually disabling Windows notifications for other apps that already provide their own notifications; gets to be overkill) -- just odd that the Dropbox app, itself, isn't showing any.

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