Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

BriGuyOSC's avatar
BriGuyOSC
Helpful | Level 5
1 year ago
Solved

Not getting notifications when files are added to folder

As the title says, I'm not getting notifications when a file has been added to a shared folder that I created. I can see that something was added if I view "Sharing activity," but I'm not getting not...
desktop
Notifications
Share
Shared Folders
  • BriGuyOSC's avatar
    BriGuyOSC
    1 year ago

    Thank you. I did notice yesterday that I had Windows notifications turned off, so I turned that on and am getting notifications of them being added in my Windows notification sidebar. So that's a workable solution. Just odd that the notifications within the Dropbox app are still from a month ago. 🤔

nbonino's avatar
nbonino
New member | Level 2
8 months ago

Hi, I also am not receiving the email activity notifications. It's a shared dropbox, I access mostly through the dropbox website, sometimes regualr windows folder. Never the app. All the folders I have checked for file activity alerts and they worked for about a week and now I don't receive them anymore. Nothing changed, notification settings are all on. They aren't coming through as spam. Just not coming at all. 

About Create, Upload, and Share

Find help to solve issues with creating, uploading, and sharing files and folders with Dropbox.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!