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Not getting notifications when files are added to folder
As the title says, I'm not getting notifications when a file has been added to a shared folder that I created. I can see that something was added if I view "Sharing activity," but I'm not getting not...
Thank you. I did notice yesterday that I had Windows notifications turned off, so I turned that on and am getting notifications of them being added in my Windows notification sidebar. So that's a workable solution. Just odd that the notifications within the Dropbox app are still from a month ago. 🤔
Hi, I also am not receiving the email activity notifications. It's a shared dropbox, I access mostly through the dropbox website, sometimes regualr windows folder. Never the app. All the folders I have checked for file activity alerts and they worked for about a week and now I don't receive them anymore. Nothing changed, notification settings are all on. They aren't coming through as spam. Just not coming at all.
I was literally about to post the same thing about following the folder on the website (these settings are usually something I set up via the app, but you can also follow it via the website -- took me some trial and error to find it, and it matches what is described in Hannah's link below), but it sounds like you're doing that already.
My only other guess, if you don't want the app or to use the Windows Notification Center (probably requires the app to be installed to push notifications there), is: do you know if your employer/email provider is simply blacklisting the Dropbox email address somehow and not letting the emails through? I know you said they're not coming through as spam, but I'm wondering if a setting is flat out preventing DB emails from coming to you at all. I know some org's that are not allowed to use DB. The shared folder activity emails come from <no-reply@dropbox.com>. Do you know if there is an email rule/setting or a security software setting that is just not letting the emails through?
