Want to know more about Dash? Check out how Amy uses Dropbox and Dash to make her day easier here! 

Forum Discussion

AnuradhhaBShah's avatar
AnuradhhaBShah
Explorer | Level 3
2 months ago

Not sure how to find screenshots, and paste them when using the app on Mac OS 15.3.2

Dropbox Caprture (which was just fabulous) is no longer availble and i am having to revert back to Dropbox Screenshot. I can take the screenshot but I can't find it in my folfer (i have turned on...
desktop
Mac
upload
AnuradhhaBShah's avatar
AnuradhhaBShah
Explorer | Level 3
2 months ago

Thank you Megan, I am IOS Sequoia 15.3.2 and i have also set my preference as suggested, yet my screenshot don't save in the folder labelled screenshot. 

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the screenshot AnuradhhaBShah - much appreciated.

Could you also let us know the app's exact status and version  as shown in your menu bar? 

Have you tried changing the screenshot settings shown in your screenshot by any chance since you first noticed this? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!