Forum Discussion

PippaS's avatar
PippaS
Explorer | Level 3
3 years ago

Offline files not downloading on Mac?

I use Mac (OS Monterey 12.4), and have selected "Make available offline" on my dropbox for new files and selected all folders to sync to my Mac. However the files are not being made available offline...
Account Settings
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

That is the latest stable app version, indeed. 

 

As for your hard drive space, do you mind telling us perhaps how much available space you have on your Mac computer at the moment? It may help clear up the situation a bit, and see what else could be happening.

PippaS's avatar
PippaS
Explorer | Level 3
3 years ago

I have about 125GB

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi PippaS, how much does your Dropbox account take up in total according to the plan page? 

     

    Is it possible that if you were to try to make the entire account available offline it would take up most or all or local disk space?

    • PippaS's avatar
      PippaS
      Explorer | Level 3
      3 years ago

      Including the backup file (0.5Gb) it is 2.5Gb, which is about the space I have available. But I have "unchecked" the iTunes since this is the biggest folder - so this should not sync/offline, and the rest (c.1.5Gb) should fit on my computer - ??

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Alright, in this case, can you please send us a screenshot of what you see here?

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