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WilmaE's avatar
WilmaE
Helpful | Level 5
3 months ago

One of my folders is stuck syncing on Windows 10.

Hi friends, I am from the Netherlands, using Windows 10 by extended version, and my sync logo of 1 map is stuck for 8 days now Please help me to make this a nice and soooooooooo comforting green v ...
desktop
Folders
sync
windows
WilmaE's avatar
WilmaE
Helpful | Level 5
3 months ago

I can't send a screenshot but I have 4 maps, this map is called "documents" and I hope that its just a frozen symbol and everything is oke

For about 8 days is says "sync is planned"

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 months ago

Hi WilmaE! Let me jump in here, too. 

What happens if you try to attach your screenshot here on our forum? Are you getting any kind of error? 

I’d also like a screenshot of your Dropbox app’s current syncing status.

Finally, if you add a small file to your "documents” folder, does it sync to www.dropbox.com?

  • WilmaE's avatar
    WilmaE
    Helpful | Level 5
    3 months ago

    Hi Nancy, thank you for jumping in !
    Now I see that I can upload my screenshot, so I did 

    All document-files after that afternoon did upload perfectly.

    Will make another screenshot from my current syncing status...

     

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