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Henkka's avatar
Henkka
New member | Level 2
5 years ago
Solved

Online only not working

Hey!   I've had a problem few weeks now. Even I've tried to put almost everything online only -mode, nothing happens in the hard drive storage. Any ideas what could be wrong? Last month everythin...
desktop
Space and storage
sync
  • Walter's avatar
    Walter
    5 years ago

    Hey there Henkka, thanks for using Dropbox and welcome aboard!

    If your app is showing 'up to date' in your menu bar/system tray and you've set your Dropbox files to be 'Online Only' through the Smart Sync feature, then this space might be taken up by your cache folder.

    Let me know if that's not the case!

     

    Moderator note: If you're using a Mac, and online-only files still take up space on your device, you might need to check this Help Center article too. 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Hey there Henkka, thanks for using Dropbox and welcome aboard!

If your app is showing 'up to date' in your menu bar/system tray and you've set your Dropbox files to be 'Online Only' through the Smart Sync feature, then this space might be taken up by your cache folder.

Let me know if that's not the case!

 

Moderator note: If you're using a Mac, and online-only files still take up space on your device, you might need to check this Help Center article too. 

janeclimber's avatar
janeclimber
New member | Level 2
4 years ago

Online only not working.  I am using a mac.  I don't even see the option "make it online only" when I right click on my mac laptop.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi janeclimber, what version of Mac OS are you running on your device?

     

    What options do you see when right clicking a file?

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