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Forum Discussion
amcoffice
5 months agoExperienced | Level 11
Option to rename a file before uploading through the iOS app is not working
Suddenly today (and for the first time ever that I can remember) the RENAME button in the iPhone app upload is dead (does not work). Help please - I need to rename before uploading anything to Dropbo...
- 5 months ago
Hi amcoffice Lvbart michgunn Datahound angewitch,
This has been fixed now. You can manually update in the App Store to have access to the fix.
Let me know if you need anything else.
amcoffice
5 months agoExperienced | Level 11
An update for others facing this new issue:
Dropbox Support told me:
"From our end, we know that you cannot rename a photo directly from the Photos app in an iPhone, however, we do not have an alternative as it is outside Dropbox's environment. You can check Apple's guides for that."
Still not sure if that addresses the current issue, but I just had a long conversation with an Apple tech supervisor, and Apple of course says the rename issue in Dropbox share is a Dropbox issue.
FYI Here's an alternative to Photos app to upload renamed photos to Dropbox.
Open Dropbox iOS app, click + at bottom of screen and then select upload photos.
Select photo(s) and click ADD
Rename them and upload.
That said, I'd appreciate someone (Dropbox or Apple) fix the Photos iOS app rename-and-upload option for Dropbox sharing would return.
Thanks,
amcoffice
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