Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

vinzlj's avatar
vinzlj
Explorer | Level 4
9 years ago
Solved

OSX doesn't save screenshots to Dropbox anymore

Hey,  I got a brand new MacbookPro and although I activated the Share screenshots via Dropbox option in the Import tab, screenshots are still saved under my Mac's Documents folder.  Here's my con...
desktop
Mac
sync
upload
  • Jane's avatar
    Jane
    8 years ago
    Hey DreClark, I’m assuming that you’re referring back to the steps I included in the first page of this conversation, is that right? Have you had a chance to check back on the tips Rich has included as well? If so, can you let us know of the results? 
     
    Also, can you let me know whether you’re facing this issue across devices or it is specific to one computer? Please include as much detail as possible, so as to try to recreate the behavior on my end. 
     
    Thanks for posting us your inquiry on this discussion & I’ll be awaiting your next post! 
  • ae1m's avatar
    ae1m
    7 years ago

    OK I found the problem.  Mojave has a new screenshot capability you get with SHIFT-COMMAND-5.  After typing SHIFT-COMMAND-5, select OPTIONS, then select "save to desktop" and then the Dropbox saving funtionality returned.

    Bob

     

Online B.'s avatar
Online B.
Helpful | Level 5
9 years ago

I got the same issue. Also updated to the latest version. Dropbox did stop syncing, keeps indexing. and no screenshots anymore.

The strange thing is it counts for my iMac and MBP.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
9 years ago
If your Dropbox has stopped syncing and is only indexing, then it's likely a different issue from what is described here. Please start a new question specific to your issue. Thank you.
  • Online B.'s avatar
    Online B.
    Helpful | Level 5
    9 years ago

    Sorry but both happens at the same moment. So I gues they are related. My guess is that one kills the other. Thank you.

    • skalf's avatar
      skalf
      New member | Level 2
      9 years ago

      What I have understood is that it stopped working for me AFTER I selected a different method (Window instead of Selected Portion) and Clipboard on the touchbar of a 2016 model. So is there a solution to the problem?

       

      I tried to uncheck and recheck the option in Dropbox application with no luck!

      • DreClark's avatar
        DreClark
        New member | Level 2
        8 years ago

        I have the same issue, have tried all of the steps above and still no luck.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!