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Wittty's avatar
Wittty
New member | Level 2
2 years ago

Others can't see my shared folder updates

Hey Guys,

I´ve a strange Problem: So we have a folder since 2013 and all of a sudden, everybody else can still see and work with it, but im out alone, i can still see the folder and work with it, but nobody can see my stuff and i cannot see theirs.

 

For me it came out of nowhere, i cant remember changing anything in the settings but maybe i made a msitake!

 

Thanks for ur help and greetings,

Max

4 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Wittty, thanks for bringing this to our attention.

     

    On the site, does the folder have a two-person icon on it to show that it is a shared folder?

     

    This will help me to assist further!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago

    Wittty wrote:

    So we have a folder since 2013 and all of a sudden, everybody else can still see and work with it, but im out alone, i can still see the folder and work with it, but nobody can see my stuff and i cannot see theirs.


    Is the folder still listed on the list of shares you have access to? If so, does it say you're a member or does it give you an option to add it to your account?

     

  • Wittty's avatar
    Wittty
    New member | Level 2
    2 years ago

    No its not, but it was and for everybody else still is!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Wittty, thanks for clarifying! 

     

    Can you ask a member to add you back to the shared folder maybe? 

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