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bers's avatar
bers
New member | Level 2
6 months ago
Solved

Persisting "We've interrupted your sharing activity" error.

Hello, When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find a...
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  • Megan's avatar
    Megan
    6 months ago

    Hey from me too bers​!

    No need to worry. I just reached out via email in order to be able to check some account-specific info.

    Reply back to me, and we'll investigate further. Thanks a bunch!

Darren5's avatar
Darren5
Explorer | Level 4
5 months ago

I am afraid I am suffering from the same issue too.  It appears to have been started by a recent update to Dropbox from what I can see.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hey Darren5 - sorry to hear about this. I've just followed up via email to have a further look internally, so please take a look at your inbox and we'll take it from there. 

  • ericbonsaify1's avatar
    ericbonsaify1
    New member | Level 2
    5 months ago

    I'm having this same problem.  I take screenshots all the time and they sync to my DB account.  Each time I do this it gives me the same message, actually it gives me multiple error messages sometimes, but this is the main one below. Please advise.

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 months ago

      Thanks for letting us know, ericbonsaify1.

      Have you also received some kind of email notification about your sharing activity or is it just the desktop notifications?

      • ericbonsaify1's avatar
        ericbonsaify1
        New member | Level 2
        5 months ago

        Just desktop.  Although I had wondered if it had to do with storage space, but I have 200GB free so seems unlikely.  If you can assist in fixing it that would be great. 

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