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Forum Discussion
bers
6 months agoNew member | Level 2
Persisting "We've interrupted your sharing activity" error.
Hello,
When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article".
I read the article and I can't find a...
ericbonsaify1
5 months agoNew member | Level 2
I'm having this same problem. I take screenshots all the time and they sync to my DB account. Each time I do this it gives me the same message, actually it gives me multiple error messages sometimes, but this is the main one below. Please advise.
Hannah
Dropbox Community Moderator
5 months agoThanks for letting us know, ericbonsaify1.
Have you also received some kind of email notification about your sharing activity or is it just the desktop notifications?
- ericbonsaify15 months agoNew member | Level 2
Just desktop. Although I had wondered if it had to do with storage space, but I have 200GB free so seems unlikely. If you can assist in fixing it that would be great.
- Nancy5 months ago
Dropbox Community Moderator
Hey ericbonsaify1! Can you please check the email address that’s linked to your Dropbox desktop app and make sure it’s the exact same as the one you see here?
If your sharing activity has been paused for the time being, you should be seeing the same error across all Dropbox platforms.
Let me know what you find.
- ericbonsaify15 months agoNew member | Level 2
The email does match exactly (although I did change the account email I believe a couple years ago). As for sharing being paused - the link you included does not mention 'Pause' on the page and I'm not seeing any of those errors. I do have active shared folders.
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