We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

urbanracer34's avatar
urbanracer34
Helpful | Level 5
3 years ago
Solved

Photo backup on iPhone isn’t working - alternating between files

I am on the latest iOS and Dropbox for my iPhone 13. Dropbox 324.2 and iOS 16.4.1 I noticed that it was going forth between 5 and 4 photos left. There is plenty of room in dropbox. Nothing has been...
Camera uploads
Create
Mobile
sync
upload
langshipley's avatar
langshipley
Collaborator | Level 9
3 years ago

Hi, there is anyone else experiencing problems with Camera Uploads not working in the latest version of the Dropbox app for iOS. 

 

Dropbox app version 324.2

 

iOS version 16.4.1

 

The Dropbox app updated 2 days ago and since then Camera Uploads has stopped working. It keeps flicking between "all done for now" and X number of photos to upload, but it is not actually uploading and backing up.

 

Anyone else experiencing this and know how to fix it? I've already deleted and reinstalled the app, rebooted my phone, and of course, updated iOS to the latest version. None of that has worked. 

 

I've also checked with my husband who is on an iPhone and he has the same problem.

 

Help?

ville's avatar
ville
New member | Level 2
3 years ago

I have also the same. Updated all apps and iPhone and restarted and still not working. Hoping a quick fix. 

  • Adrian Stevenson's avatar
    Adrian Stevenson
    Helpful | Level 5
    3 years ago

    Same problem here. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!