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Gebeker's avatar
Gebeker
New member | Level 2
2 years ago

Photos uploaded to Dropbox on my desktop no longer appear on my phone

 Lately the Dropbox app on my phone has gotten worse and worse about not syncing.  Yesterday, from my desktop computer, I uploaded photos to my Dropbox account. As of today, 20 hours later, virtually...
File access
Mobile
sync
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there, Gebeker, thanks for taking the time to post here.

 

Can you please check if the photos you added to your Dropbox folder actually synced to the account?

 

You can check this, by taking a look into your account online. If the files appear online, then the issue lies with the mobile app.

 

If you don't see them online either, then they probably haven't synced through the desktop app yet.

 

Let me know what you find and we'll go from there.

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