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Please help me stop an automated upload-process. It began after linking my new Laptop.
Hello,
Yes ... although this email is about Storage Space, as you will see below; there are good reasons I will NOT upgrade yet! Why? Basically because, important issues about transparency and t...
Hi Hannah,
- I begin at the Task-bar, in the ‘up-side-down ^’ window. And click the Dropbox icon, that has a red arrow on it. (The regular icon has not been working, since my Account ‘maxed-out’!)
- Next I checked the ‘blue -GH’ button.
3. Now checked “Preferences”
4. “Backups” is now checked.
5. Here I checked “Manage Backups”
6. And of course … here we are back at this window: which I did not set up: when linking my new laptop to Dropbox!!!
7. Meanwhile I checked “Photos and Videos”. But once again, obviously I selected none!!!
8. Now I check “Change AutoPlay Settings”
9. Which opened this window.
10. This time I checked “Removable Drive.”
Now I am speechless – due to wider implications of what just opened up!
11. Finally I checked “Memory Card.”
Now I’m even more shocked by further implications – of what is FINALLY emerging!
12. Meanwhile, I have 2 screen-shots from my phone which help to further authenticate, this fact. I wanted neither my smart-phone – nor laptop – to participate in automated uploading of photos or files to Dropbox!
13. Here in particular, under “Features,” Note that (1) “Camera uploads”; & (2) “Configure passcode” – are both “OFF.”
14. Wow! Hannah … you, Jay and I, finally have clear evidence, that my laptop was highjacked by a sophisticated application: to ‘max-out’ my ‘Basic Dropbox Account.’ That’s what the ‘smoking gun’ shows: but not only about circumstances I experienced: nor only about people with ‘Basic Accounts’!
15. But please let me know what procedures will be used to remove from my account, all that 0.7GB of un-authorise, uploads of Folders and files.
From GraemeH.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the screenshots, Graeme!
So, indeed, from the AutoPlay settings, it seems that the saved options were to import your photos and videos to Dropbox, so once you switch that option to, let's say, "ask me every time", the importing will be disabled.
Now, if you'd like to bring your account under quota, all you have to do is move the files you don't need to have in Dropbox, out of your Dropbox folder.
You can move them anywhere else on your computer and they will be removed from Dropbox, thus clearing up your Dropbox space.
Hi Hannah,
Is there a location or window in Dropbox where all those unwanted, 'auto-uploaded' folders and files are grouped together? So I can find and delete them very quickly?
From GraemeH.
- Hannah
Happy Monday, Graeme!
They should be in a folder named "Camera Uploads". Can you check and let me know if you can find them?
