Forum Discussion

winfried12345's avatar
winfried12345
New member | Level 1
10 months ago

Plugging in my phone to my computer uploads duplicate Camera Uploads files

Hello all, sorry if it exist already (did not find the response to this): I use my iPhone SE (2) app to automatically do the camera upload, which works fine to get the media on the dropbox. But, so...
Camera uploads
desktop
Mac
ClaudeDenis's avatar
ClaudeDenis
New member | Level 1
10 months ago

Camera uploads shouldn't be making duplicates unless the files are changed. Turn the feature off and back on. If keeps happening, see this guide: https://help.dropbox.com/create-upload/camera-uploads-fix

winfried12345's avatar
winfried12345
New member | Level 1
10 months ago

Thank you, ClaudeDenis.

As far I understand the Camera upload is the feature within the app within the phone, - this works fine. However when plugged in by cable that's when the dublicates are created. I have now turned it off and on again on the computer, but I think I have already tried this in the past and it has not changed the problem...

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