We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
rhstowe
2 years agoExplorer | Level 3
Prevent top-level folder creation banned for members.
Is there a way to set permissions so only Administrators can create folders at the Root Folder Level? Two days into the business account, team members are already adding folders that shouldn't be there.
10 Replies
- Megan2 years ago
Dropbox Community Moderator
Hi rhstowe, let's jump right into this!
There is indeed a similar setting that you can utilize. If you access your Admin Console, then settings, you should be able to locate it under Top-level content management.
You can see it right here, so that only admins can create top-level folders.
I hope this helps!
- rhstowe2 years agoExplorer | Level 3
Thank you for replying, Megan. Mine is set to Admin Only, but the member was able to create Shared Folders rather than Team Folders. I need to be able to prevent all top-level creation.
- Megan2 years ago
Dropbox Community Moderator
Hi rhstowe, did they create these folders inside their personal space?
What you can do, is visit this page, and you should be able to prevent your members from sharing externally any content, unless it's with another member.
As the page indicates: Limit who your members can invite to files and folders. Keep in mind this setting doesn’t affect existing access.
But if the content is in their personal space, they would still be able to create new folders, just not share them.
- rhstowe2 years agoExplorer | Level 3
The files were created at the root level. The Shared Folders are the ones created by a Team Member. The Team Folder was created by an Administrator.
- rhstowe2 years agoExplorer | Level 3
The folders were not created in their personal space. They were created at the root (top) level. The shared folders were created by the team member (not admin, and the team folder was created by the admin.
- Hannah2 years ago
Dropbox Community Moderator
Thanks for all the additional info, rhstowe, and apologies for the delay here.
Can we send you an email, so we can look further into this?
- rhstowe2 years agoExplorer | Level 3
Absolutely.
- Jay2 years ago
Dropbox Community Moderator
Hi rhstowe, I've sent you an email, please could you reply to it when you get a chance!
- rhstowe2 years agoExplorer | Level 3
Done
- nada_dbx2 years agoHelpful | Level 6
Hi rhstowe - I'm a product manager at Dropbox. I can understand that what you're seeing is frustrating and doesn't make sense. Can I confirm a couple things with you -
- Are the screenshots that you shared from Content Manager in the Admin Console? https://www.dropbox.com/team/admin/content/
- When you go to All files (https://www.dropbox.com/home), do you see the same list of Shared Folders, i.e. Biosafety, HR, etc at the root, or just the Team Folder, i.e Website?
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!