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rhstowe's avatar
rhstowe
Explorer | Level 3
2 years ago

Prevent top-level folder creation banned for members.

Is there a way to set permissions so only Administrators can create folders at the Root Folder Level?  Two days into the business account, team members are already adding folders that shouldn't be there.

10 Replies

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi rhstowe, let's jump right into this! 

     

    There is indeed a similar setting that you can utilize. If you access your Admin Console, then settings, you should be able to locate it under Top-level content management.

     

    You can see it right here, so that only admins can create top-level folders.

     

    I hope this helps!

  • rhstowe's avatar
    rhstowe
    Explorer | Level 3
    2 years ago

    Thank you for replying, Megan.  Mine is set to Admin Only, but the member was able to create Shared Folders rather than Team Folders.  I need to be able to prevent all top-level creation.  

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi rhstowe, did they create these folders inside their personal space? 

     

    What you can do, is visit this page, and you should be able to prevent your members from sharing externally any content, unless it's with another member. 

     

    As the page indicates: Limit who your members can invite to files and folders. Keep in mind this setting doesn’t affect existing access.

     

    But if the content is in their personal space, they would still be able to create new folders, just not share them.

  • rhstowe's avatar
    rhstowe
    Explorer | Level 3
    2 years ago

    The files were created at the root level.  The Shared Folders are the ones created by a Team Member.  The Team Folder was created by an Administrator.

  • rhstowe's avatar
    rhstowe
    Explorer | Level 3
    2 years ago

    The folders were not created in their personal space.  They were created at the root (top) level.  The shared folders were created by the team member (not admin, and the team folder was created by the admin.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Thanks for all the additional info, rhstowe, and apologies for the delay here.

     

    Can we send you an email, so we can look further into this?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi rhstowe, I've sent you an email, please could you reply to it when you get a chance!

  • nada_dbx's avatar
    nada_dbx
    Helpful | Level 6
    2 years ago

    Hi rhstowe - I'm a product manager at Dropbox. I can understand that what you're seeing is frustrating and doesn't make sense. Can I confirm a couple things with you - 

     

    1. Are the screenshots that you shared from Content Manager in the Admin Console? https://www.dropbox.com/team/admin/content/
    2. When you go to All files (https://www.dropbox.com/home), do you see the same list of Shared Folders, i.e. Biosafety, HR, etc at the root, or just the Team Folder, i.e Website?

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