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Fay Bloom's avatar
Fay Bloom
Explorer | Level 3
2 months ago

Public links have been temporarily suspended

I have received an email (don’t know how to add screenshots on here!?) to say that public links have been temporarily suspended. This was a few days and I still can’t send anything. How do I get this...
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Fay Bloom's avatar
Fay Bloom
Explorer | Level 3
2 months ago

Hello,

Thank you so much for your speedy reply! I am still struggling to understand. What steps do I need to take to get the suspension removed? Is there anyway that we can speak directly via email?

warm wishes, Fay

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

HI Fay Bloom, thanks for the info.

If you received an email about the suspension of your shared links, then it would take a full 24 hours after the email was sent before the suspension is lifted from the account.

At this time, we'd recommend waiting until tomorrow to then attempt to share a file or folder on your account.

Keep me updated with any progress!

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