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JoelBille's avatar
JoelBille
Helpful | Level 6
10 months ago

Recently updated files become online-only, while older files remain available offline.

Hi! Smart Sync or whatsitsname automatically puts "old files" to "offline only", which seems like a good idea. I've experienced a lot lately that it puts files that I'm actively using, last edited just a few days ago to offline only, while there's plenty of files that I haven't touched for ages that are left available offline. I can't quite figure out the logic behind it and it's quite frustrating to have to download stuff all the time.

Is there any way to change settings for this, or somehow whitelist stuff that I'm actually using?

Thanks,
Joel

desktop
sync

11 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey again, Joel! I see a bunch of folders that have become online-only indeed; can you please clarify their original size? Just to isolate the issue a bit more.

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