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batilly84's avatar
batilly84
Explorer | Level 4
5 years ago

Right click menu missing (Mac OS)

Hello,   Thought I would reach out to you directly with a problem that I don't see the specific solution to.    My right click menu suddenly disappeared today while working on files in a Drop...
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Danny Wyatt's avatar
Danny Wyatt
Explorer | Level 4
5 years ago

A while ago I posted that the contextual menu doesn't show up on all files.

I was told that it only shows on certain folders on Finder. I think it should show everywhere, but oh well...

 

Now I don't even see it at all, especially inside the Dropbox folder itself.

You can see on the image that Dropbox is running and I'm inside the Dropbox folder.

 

I quit Dropbox and started it again, no luck.

 

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    Hi Danny Wyatt, I'd be happy to help with this! 

    I would like for you to locate your Dropbox icon. It would be on the menu bar, next to your WiFi.

    Once you do this, could you hover your mouse there and let me know what the status of the Dropbox Desktop application is? 

    Thank you!
     
    • Danny Wyatt's avatar
      Danny Wyatt
      Explorer | Level 4
      5 years ago

      Hi Megan,

       

      When I do that I see the app's version (135.3.4169) and then says "Up to Date".

       

      Is that what you need?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        5 years ago
        Hi Danny Wyatt, it looks like you’re running the beta version of the Dropbox desktop application.

        To install our latest stable version, visit this page, switch ‘Early releases’ to Off, and then, re-download the app from here.

        Could you also ensure that the Finder extension for Dropbox is enabled in the Mac settings?

         

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