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Forum Discussion
Scanned PDFs with Dropbox mobile app are not searchable
Hi there, I just signed up with DropBox on the Plus plan. I'm trying to scan my paper documents into searchable pdfs. Unfortunately when I use the scanner within the DropBox mobile app, the resulting pdfs are not searchable. However, when I use a 3rd party app (Scanner Pro) on the same iPad (linked to DropBox), I am able to search the text within the pdf.
Please advise how I can get the scanner working within the DropBox mobile app, as this would be much more convenient.
Thanks
- Hi, thanks for the quick response.
I am opening up the DropBox app on my iPad (also tried my iPhone) and using the + button to scan a document. For example, I tried several receipts I received in the mail.
They scan correctly and appear in my DropBox files, but when I search for a keyword, nothing is found.
If I do the exact same thing on the same device but using a 3rd party scanning app (Scanner Pro), it works perfectly and I’m able to search the resulting pdfs with no problems.- Jay
Dropbox Staff
Hi DBuser123, thanks for the info. I'd recommend contacting the support team directly for them to assist further.
