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Forum Discussion
SD Card to Dropbox upload question
If this is a basic question then we apologise, but we are confused.
Having looked in the Help area we see that it says is possible to transfer files (in this case photos) from an SD card into Dropb...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorWould it be possible to send us a short screen recording of what you see when you follow the steps described in the article?
Or perhaps a series of screenshots showing the steps you follow.
Thanks so much!
No, I'm afraid it would not be possible, nor should it be required.
If Dropbox mobile app is not capable of importing multiple images from an SD card directly, without uploading to the phone, then please just say so.
What we have been able to establish is that uploading an SD Card of a single image only is possible under the following conditions;
1) an existing folder must already have been created in Dropbox, not through the mobile app but through the PC browser site.
2) the selection of the image must be through the "create or upload file" menu.
However;
3) The upload is only possible if the folder exists first and
4) The upload is restricted to only 1 image at a time. - completely impractical if the conservationists have 100 images to upload ... and there is no other method available for uploading multiple files of images that we can find.
I'm afraid we have no time, or to be honest interest, in making movies showing what we are more than capable of ascertaining for ourselves, namely that we are following the correct procedure, as laid out in the instructions.
The importation of multiple images from an SD card to a Dropbox account with a few simple clicks/selections should be a basic function for the Dropbox mobile app to perform.
Very disappointing it does not seem to be possible.
No wonder sales were so keen we should purchase the expensive package before asking questions or evaluating if Dropbox was fit for purpose in this use case.
So no further suggestions or interest in assisting?
I have this same issue and cannot find a fix. I, too, am out in the field and need to immediately upload video to Dropbox for others to use. This needs seriously to happen right away, not when the tech guys find “available” time to get around to fixing. I have a paid subscription and have used DB for well over ten years while at Microsoft, but if this app does not work the way I need it to, I will drop it in a heartbeat. BTW, I, too, do not have time to post either a movie or screenshots of “steps-to-replicate” as my filming takes precedent over “demonstrating” my tech issues due to the limited nature of available time, light and subjects in this wooded environment.
Working on a 5th generation 12.9 iPad Pro with iOS 15.5 while out in the wilderness. I do not and will not have access to a desktop, Mac or PC, so that is not an option for me. This is all so very disappointing and so am now looking for another app that can store these files as this is really something Dropbox should be able to do on both the mobile app and the desktop. The steps proposed so far in two forums from Dropbox moderators has not worked.
Windwalkercj at Windwalker Media
I feel your pain. I have been trying to upload to my iPad Pro all morning and experienced the same confusing instructions resulting in an hour wasted. Thanks, Dropbox.
This is not an internal issue, it is a request that Dropbox provide the correct information to users.
- Megan
Hi trishmennell, thanks for posting here today!
Did you manage to upload your content using the steps Hannah had provided above? Do you face any problems when doing so?
Let me know!
