Forum Discussion

kbrandstrup's avatar
kbrandstrup
Explorer | Level 3
3 years ago

Share link not working

Our share links are no longer working in Shopify. We have a wholesale website where we have our dropbox links in the navigation for retailer resources such as terms and conditions, images, etc. These...
Share
shared links
Web
kbrandstrup's avatar
kbrandstrup
Explorer | Level 3
3 years ago

We link some menu options to the dropbox link. Like I said before, they used to work perfectly fine. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Does the link work normally when not viewing via Shopify?

  • kbrandstrup's avatar
    kbrandstrup
    Explorer | Level 3
    3 years ago

    Yes, but nothing has changed on Shopify's end and I am seeing a lot of people complaining of the same problem with this "That doesnt seem to work" error.. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      If the shared link works as normal when accessing it directly, I'd recommend contacting Shopify for more information on what could be causing the error message.

      • kbrandstrup's avatar
        kbrandstrup
        Explorer | Level 3
        3 years ago

        Earlier you asked if the links were to view them directly on the site, did you mean that you can get dropbox files to be integrated somehow with shopify so the customers could just view them on our website and not have to be redirected to a new window for dropbox?

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