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Shared files between two accounts are different
My coworker has her own personal Dropbox account. I have my own personal Dropbox account. Somehow we can't seem to get the same files on both accounts. I have sent her multiple invites via emails and granted permission for her to access my files, but she keeps getting stuck in obsolete files on her account instead of new ones on mine. How can we know whose Dropbox account we are on?
5 Replies
- Hannah
Dropbox Community Moderator
Hey D00TS, thanks for joining us on the Dropbox Community.
Can you please confirm how you've invited this user to access your files?
Did you follow these steps or did you perhaps send her a link?
If you click on the 'share' button next to the shared folder here and then on 'who can access', do you see her name?
Let me know and we'll go from there.
Oh, yay! Thank you. Yes, I used the shared files option from my account and there are 7 people with permission for that folder, including her. The problem is that I think she keeps opening her own Dropbox account instead of mine, so she's seeing all kinds of old files and she doesn't know how to delete them. I just don't know how to resolve that.
I did ask her to check the page you sent. Thanks so much, Hannah. Is it possible that she’s seeing files on HER account that I don’t have permission to see, or files I loaded on her account months ago — before I had my own account? I think that’s what’s happening.
- Hannah
It could be, if she's using her own account, she can basically add and store any file she wants, so it could be older files she doesn't remember adding etc., in different locations of her Dropbox.
But if the shared folders you invited her to, appear in the 'shared' page, you both should see the same contents there.
