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mk34's avatar
mk34
Helpful | Level 5
4 years ago
Solved

Shared folder is being added to the wrong account

A folder was shared with me using the email I have attached to my personal account but when I try to add it to my personal dropbox account it keeps adding it to the business account that I am a membe...
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  • mk34's avatar
    mk34
    4 years ago

    I got it to work.  I clicked the emailed link- it opened in dropbox (it automatically switched to my business account)  I copied the link from the "copy link" button inside Dropbox then I signed out both accounts.  Pasted the link, clicked on the option to add the folder to Dropbox account- logged into my personal account.  Phew.  Not sure why I was stuck in that loop.  But all good now. 

    Thanks!

mk34's avatar
mk34
Helpful | Level 5
4 years ago

I got it to work.  I clicked the emailed link- it opened in dropbox (it automatically switched to my business account)  I copied the link from the "copy link" button inside Dropbox then I signed out both accounts.  Pasted the link, clicked on the option to add the folder to Dropbox account- logged into my personal account.  Phew.  Not sure why I was stuck in that loop.  But all good now. 

Thanks!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I'm glad to hear it's sorted now and thanks for keeping us in the loop mk34

 

See you around the Community and take care!

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