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SS47's avatar
SS47
Explorer | Level 3
2 years ago

Shared folder requests sent to Microsoft accounts don't work, why?

Hi, I share about 100 folders everyday to clients and have been doing this for several years.   Only a few days ago ALL the client emails which were almost anything other than gmail wouldn't work...
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SS47's avatar
SS47
Explorer | Level 3
2 years ago

Hi Jay, I have sent numerous requests but no one has contacted me 😞

Numerous hotmail emails still won't work. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Are you signed into your Dropbox account when contacting the team?

 

Do you have a ticket ID from the automated response in order to locate the ticket on our end?

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