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SS47's avatar
SS47
Explorer | Level 3
2 years ago

Shared folder requests sent to Microsoft accounts don't work, why?

Hi, I share about 100 folders everyday to clients and have been doing this for several years.   Only a few days ago ALL the client emails which were almost anything other than gmail wouldn't work...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
SS47 wrote:

raised two more today but can't find the numbers

Don't keep entering new tickets. It just moves you to the back of the line each time. One ticket is enough, and if it's not getting traction, post here with the ticket number and tag one of the Dropboxers, like Jay.

SS47's avatar
SS47
Explorer | Level 3
2 years ago

thank you except the person yesterday closed my case as resolved when it clearly wasn't 😞 Will have to wait to see how we go. Thanks for the help though. 🙂 Looking into Wetransfer now for our business but really would like to get our old dropbox back to working reliably with all our different customers email addresses. Like it was last week

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