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MvanGageldonk's avatar
MvanGageldonk
Explorer | Level 3
2 years ago

Shared folder visible online but not on my Mac

Morning all,   Here is a thing I cannot seem to solve: for work I have a Dropbox folder that we work in as a team (Dropbox Business Plus). I have admin rights to this account. I also have a perso...
desktop
Mac
sync
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi there, MvanGageldonk, thanks for posting to our Community.

 

Can you please let us know the sync status and version of the Dropbox app on your macOS computer?

 

You can see this, by hovering over the Dropbox icon in your menu bar.

 

Also, can you please check your selective sync settings, in case you've somehow chosen not to sync the folder in question to your Dropbox folder?

 

Let me know what you find.

  • Maarten1981's avatar
    Maarten1981
    New member | Level 2
    2 years ago

    Hi Hannah,

     

    Sure (and thanks for the quick reply): solved, it was selective sync. No idea how this folder got unticked, but ticking it again solved it.

     

    Best wishes,

     

    Maarten

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