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Stephen L 24's avatar
Stephen L 24
New member | Level 2
3 years ago

Shared folder with external party not showing uploaded files.

I have a shared folder with an external party. He has uploaded several documents but they are not showing on my dropbox desktop or browser. The files are showing on his end as uploaded. What can I do...
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Stephen L 24's avatar
Stephen L 24
New member | Level 2
3 years ago

When I enter his email to "Share" it says "This email isn't on your Dropbox team" and doesn't allow me to Share the folder. 

 

I'm trying to figure out the easiest way to share a folder with an external party and allow them to add files that both internal and external parties can see. Does dropbox allow that functionality?

Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
Stephen L 24 wrote:

When I enter his email to "Share" it says "This email isn't on your Dropbox team" and doesn't allow me to Share the folder.

If you're the team admin for the account, check the sharing settings for your team. If you're not the admin, you'll need to contact your team admin.

 

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