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Sharing activity suspended
Hi,
when I try to share a folder, I receve a similar message:
"Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of Service, or your Services Agreement."
Anybody knows how to solve the issue?
Thank you.
10 Replies
Replies have been turned off for this discussion
- Rich
Super User II
fingolfin78 wrote:
"Sharing of file impossible - We suspended your sharing activity due to a violation of Dropbox's Acceptable Use Policy, our Terms of Service, or your Services Agreement."
You would need to contact Support.
Thank you very much for your answer, @Rich.
I tried to search into the support page, but I only found chatbox and community.
Is there any other way to contact them?
- Walter
Dropbox Community Moderator
Hey fingolfin78, sorry to jump in here, but would it be OK if we reached out via email to have a further look internally?
@Walter: It would be really appreciated.
Thank you
- Jay
Hi fingolfin78, I've created a ticket for you, please could you reply to it when you get a chance!
I've just replied to your mail.
Thank you.
- Salve,
Anch’io non posso più condividere le cartelle, per violazione di privacy e altro, qualcuno può aiutarmi per favore? - Megan
Ciao filippotutone, vediamo insieme cosa possiamo trovare a riguardo!
In base all'errore che hai ricevuto, sembra che la tua capacità di condivisione potrebbe essere stata temporaneamente sospesa. Puoi trovare ulteriori informazioni in questo articolo del Centro assistenza.
Di recente hai condiviso un collegamento che potrebbe essere stato scaricato più volte o un file di grandi dimensioni?
Questo mi aiuterà ad assisterti ulteriormente!
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Hi filippotutone, let's see what we can find together on this!
Based on the error you received, it sounds like your sharing ability might have been temporarily suspended. You can find out more info at this Help Center article.
Have you recently shared a link which could have been downloaded many times, or to a large file?
This will help me to assist further!
No, niente di tutto ciò....
- Nancy
Ehi filippotutone, i divieti di solito durano circa 24 ore. Potresti concedergli ancora un po' di tempo per vedere se il divieto viene revocato automaticamente?
In caso contrario, faccelo sapere.
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Hey filippotutone, bans usually last about 24h. Can you please give it some more time to see if the ban gets automatically lifted?
If it doesn’t, please let us know.
