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fjf's avatar
fjf
New member | Level 1
11 months ago
Solved

"Sharing could not be completed"; I can't share any files anymore.

When trying to share folders and files (as I have been doing for years) I get all of a sudden this error message: Sharing could not be completed We have stopped sharing your files. Any help. ...
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  • Walter's avatar
    Walter
    11 months ago

    Hi there fjf - sorry to hear about this. 

    Can you please clarify how long have you been seeing this error and if this has happened in the past again? Did you receive an email from Dropbox informing you about it? 

    Let me know and we'll take it from there. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey fjf, do you get the same error again?

If yes, how long has this been happening for? 

fjf's avatar
fjf
New member | Level 1
10 months ago

Today, same error in a different computer (at work).  Right now (at home) seems to work fine.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the update here, fjf.

    Is your work computer linked to the same Dropbox account you have linked to your home computer?

    • fjf's avatar
      fjf
      New member | Level 1
      10 months ago

      Yes, same account.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        10 months ago

        Hi from me too, fjf. Whenever you have access to your work device again, can you take a screenshot of what you see when trying to share files on your Dropbox account and attach it here?

        If you’re able to do this, but from a different device, the issue should be resolved for your Dropbox account in general.

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