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Sharing is currently suspended
Hello,
I am trying to revive my Dropbox account after years of stagnation (doing the cleanup here at the moment).
However when I tried to share a folder (super innocent, containing just a bunch of PDF's), I get
We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
I haven't found any other way to contact Dropbox support apart from community forums so if anyone from Dropbox support can help me get this sorted out I would greatly appreciate it.
Thanks!
V.
This was resolved, thank you folks.
36 Replies
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Hello!
I have this exact problem as well. I'm trying to start a shared family album, but whenever I try to share the link this message pops up: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
I want to buy a plan with more storage, but I need to know that I will be able to share my files.
Please help
Best regards,
Hkon
- Megan
Dropbox Community Moderator
Hi hkonhartveit, I'd be happy to help!
I just created a ticket on my end for you, since we're going to need some account-specific info in order to determine what's causing this.
Reply back to me, and we'll take it from there.
Thanks a bunch!
- Hi,
i have the sharing functionality banned because they said i have shared a malware file (maybe a file .dll of work because i am a software developer)...
how i resolve this ban? I have already deleted this file - Mark
Super User II
You need to contact support via www.dropbox.com/support and ask for assistance.
Hello!
I have the same problem: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement.
Please help
I am also getting an error message when trying to share content. The message said to check my email inbox but no email ever came. Can I get some support on this as well?
Thank you. I did receive your first email. Appreciate the quick help on this!
