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Forum Discussion

vvbio's avatar
vvbio
New member | Level 2
2 years ago

Slow indexing and local info Dropbox doesn't update

Hi,

I haven't synced my Dropbox local files for about two months. I am trying to sync it, but the indexing seems to get stuck. Though the number of files are decreasing, it's so slow, two days for just 10000 files. And there are no new files added to my local info Dropbox, there is also no icon showing the file syncing status in the info Dropbox( which seems like disconnected?). I've tried log out and back in, no limit the bandwidth and have checked the info Dropbox location is right.

 

Can you please help?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey vvbio - sorry to hear about your syncing issue.

     

    Can you please send me a screenshot of the app's exact status and version as shown in your menu bar/system tray so that I can have a look too?

     

    Thanks!

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