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Slow upload speeds on Windows 7
I am experiencing the super slow upload speed via Dropbox desktop App ( v 120.4.4598 ) and I am running Windows 7. It used to be good and only recently noticed super slow upload speed. Funny thing is, upload via chrome browser works and utilizes my bandwidth to the max which is great. I have tried reinstalling the app, playing around with settings, rebooting router and modem, speed tests, tried that fix by merk. Also have tried installing Dropbox onto a laptop (win7) and get the same upload speed around 250KB/s. It seems like there is hard limit on the upload speed set by Dropbox.
I have wasted too much time on this. It is not my internet, as upload speeds are great to Google Drive and other speedtests, even the dropbox browser upload is fast.
Conclusion is the desktop app upload is slow. Definitely something wrong with the desktop app. So tempted to try the Filezilla Pro option, have to pay though =(
Please fix this Dropbox!
Just to let everyone know that the latest Dropbox version has seems to fixed my issue of slow uploads (please refer original post https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-uploads/m-p/519825 )
I am now getting great upload speeds via Dropbox desktop App. Now my Dropbox desktop app is version 127.4.4265 on Windows 7. As previously mentioned, this issue seems to be on Windows 7 and had problems with v 120.4.4598 .
In conclusion, and evidence by my testing on various devices, it is the Dropbox app that had restricted the upload speed!!!!!!!!!!!!!! Jay please take note.
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That can't be true. As I said, I can upload fine via Dropbox browser( Chrome browser). when I upload via the Dropbox app, it appears to have a hard limit on the upload rate.
Sorry, Jay, I'm not getting it. How can my web browser (firefox) upload/download at full speed from www.dropbox.com while an app that was made by dropbox for accessing dropbox can't? It sounds like what you're saying is that the dropbox desktop app doesn't know how to correctly communicate with its own domain? But that's the whole purpose of the app!
Also, I have no idea what you mean by "checking" a domain. Check how? With what tools? Maybe you wouldn't mind giving me an example, if you still think that might be the issue. Thanks!
- Jay
Dropbox Community Moderator
There can be some apps or services which restrict other apps on your computer. Antivirus and security software can prevent the Dropbox app from connecting to the site, or preventing it from connecting at full speed.
Try disabling any software which could be related to this. This article also gives more information on what could be causing this. - JayThe browser is a separate app when compared to the desktop app, so different services on the computer might not affect the browser.
Try to disable any security apps or antivirus programs to see if they help with the desktop app upload speed. I don't have any antivirus software running or security apps on all three of my Windows 7 devices.
It was working fine, until the recent updates to the Dropbox app...........There are others also experiencing this same issue
Hey xerkon I am too experiencing this issue, and so are others. Windows 7 as well.
This is my post here: https://www.dropboxforum.com/t5/Dropbox-files-folders/Does-Dropbox-limit-the-upload-speed-Very-Slow-uploads/m-p/519825
There is obviously a problem with Dropbox app with Windows 7.
Hi, Soonjas thanks for sending me that link (I put a link in your thread to this one). I quickly perused your thread and it seems like we have the same problem. It's as if the upload speed is stuck at it's default value even after selecting no limit.
JayI am also not running any security software whatsoever, so it can't be that.
I really hope I'm wrong about this, but it's starting to feel like a "well, windows 7 support has officially ended, so....we can't guarantee that any of our products will continue to work with windows 7" kind of thing.
Here's the link to my thread on this same issue: https://www.dropboxforum.com/t5/Dropbox-files-folders/Slow-upload-speed/td-p/518185/page/1
- JayI'd recommend getting in contact with the support team regarding this matter, for them to look into this in more detail.
Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!
