Forum Discussion

RogueXLR's avatar
RogueXLR
Explorer | Level 4
4 years ago

Slow Upload Speeds

I am experiencing very slow upload speeds even though I have recently upgraded by internet connection (100mbs down and 40mbs up). I am a videographer who needs to upload gigabytes worth of footage on...
desktop
sync
upload
RogueXLR's avatar
RogueXLR
Explorer | Level 4
4 years ago

 

Nancy 

Ok I have just removed some files that way the total is under 300k and upload speed is now up to my max plan speed. I still don't understand how if there are more than 300k files and if nothing has changed on say 250k of them, why it drastically slows down the upload speed. I get that it has to check every file one by one but making it slow down upload speed is odd.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

I’m glad to hear this seems to have solved the issue, RogueXLR!

 

If you’d like to check more info on this, please take a look at this Help Center article, as well. 

 

Hope this helps.

  • RogueXLR's avatar
    RogueXLR
    Explorer | Level 4
    3 years ago

    Hello I am back with experiencing more slow upload speeds despite the total file count being below 300k. My upload caps out between 5-10Mbps compared to the usual 40Mbps based on my plan speed. I have even gone to the lengths of completely uninstalling and reinstalling the desktop app and even tried uploading directly to the website and still have the same slow upload speed. I don't know what is going on and why this has changed suddenly in the past 6 months.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi RogueXLR, if you're experiencing this issue on the Dropbox desktop application and the website, then it sounds like a proxy, VPN, firewall, security software, or even ISP/router settings could be restricting traffic to the following Dropbox domains.
       

      • James M.58's avatar
        James M.58
        Explorer | Level 3
        3 years ago

        Hi There, 

         

        Are you based in Australia? I'm having similar issues with Dropbox due to the fact that Dropbox stores Australian user's data in Singapore. There is quite a bit of international upload congestion right now so uploads are typically less than 10mbps or 1/4 of my upload bandwidth as I have a similar plan to you (100/40). 

         

        I noticed this https://help.dropbox.com/security/physical-location-data-storage but it doesn't apply to professional plans. 

         

        Until Dropbox fixes the issue there is always Google drive or One Drive. I've found both have much better performance for Australian users. 

         

         

         

         

         

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