Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Alan_E's avatar
Alan_E
Helpful | Level 6
4 years ago
Solved

Smart Sync - missing context menu *i sorted it out*

In the Dropbox app (Finder), right-clicking on folder to take 'online-only' should display the 'Smart Sync' option ... it does not.   What I have: MacOS 10.14.6 / Dropbox Plus What I have tried...
desktop
Dropbox Plus
Mac
sync
  • Alan_E's avatar
    Alan_E
    4 years ago

    I sorted it out myself ... thanks

Alan_E's avatar
Alan_E
Helpful | Level 6
4 years ago

I sorted it out myself ... thanks

Alison S.'s avatar
Alison S.
Explorer | Level 4
4 years ago

what did you do? I'm having the same issue. thnx.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hi Alison S., how are you? 

     

    Just wanted to check in with you and see if you're still having this. Let me know more!

     

    Cheers!

  • Alan_E's avatar
    Alan_E
    Helpful | Level 6
    4 years ago

    What did I do? I have tried to retrace my mouse-steps to no avail ... I simply cannot find the setting box which offered the link "enable Smart Sync" ... I wonder if this means I cannot 'disable' Smart Sync????

     

    I've been in the desktop app; the website; Help  ... sorry.

     

    This is the sort of developer rubbish that needs to be immortalized in the Worst Practice Hall of Fame.

      • Alan_E's avatar
        Alan_E
        Helpful | Level 6
        4 years ago

        I'm not referring to that.

        The point is I went through every 'settings' and 'preferences' page I could find on both the desktop app and website trying to get Smart Sync going.

        Then I stumbled on a page with a hyperlink "enable Smart Sync" and that solved my initial problem.

        People wanted to know what I did but it was a few days ago ... I have tried to retrace my steps but cannot find that elusive link again.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!