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Smart Sync has disappeared from context menu
In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this? I have tried all of the solutions that I can fin...
Aegon wrote:
In my Dropbox folder in Finder, I right click on a folder/file and I no longer have the option for Smart Sync. Has anyone found a solution to this?
You still have the options and they're visible in your screenshot. Dropbox has just renamed them in the more recent versions. Local is now shown as Make available offline and Online-only is now shown as Make online-only. They're no longer listed in a separate sub-menu.
I am having the same issues on my laptop - Windows 10. The Dropbox menu options to not show up when I right click on the Dropbox folder. I have been attempting to resolve the issue with Dropbox email support but that has not resolved the problem nor have they been very responsive.
I have reinstalled the app, modified the registry menu... haven't resolved the problem.
Any help would be appreciated.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey billstangel, sorry to see you're having issues with this.
Can you please clarify if you're just missing the options to make your files online-only/available offline, or all Dropbox context menu items?
Also, which version of the Dropbox app do you currently have installed and what's the sync status?
You can see that by hovering over the Dropbox icon in your system tray.
I did a reinstall this week (and multiple times in the past) and I believe I am using the current stable version. I have turned off the option to work with beta releases. I do not see the version when I hover over the icon in the tray... All that is visible is the word Dropbox. None of the Dropbox menu items are visible when viewing the folders (right click) in the Explorer app.
I am not finding the version of the app that I have installed, but the file version of the Dropbox Update Setup is as follows:
- Walter
Could you download and install the latest version of the desktop app from this page and let us know how it goes billstangel?
Just found the version - I was looking at the wrong tray icon... here it is: 167.4.4719 I just did an uninstall and reinstall with this version. When installing, it offered to put all folders in my Dropbox folder in 'online only' mode. I did accept this option for most of the files/folders. It is now indexing files and it will take some time. I do not see the Dropbox menu options when I right click, but I will let it get through the indexing and revisit this tomorrow.
- Megan
