We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
DV87
3 years agoHelpful | Level 6
Smart Sync: Option for files I "make available offline" to remain available offline
I used to love Dropbox's Smart Sync feature, but it's gotten very frustrating since it started automatically removing files that it thinks I haven't accessed in a while. I find that it regularly purg...
Jay
Dropbox Community Moderator
3 years agoTechnically, since only 12.3 or above would be required to use the new File Provider version of the Dropbox desktop application, it could work if you do it that way.
Of course, we would never recommend a user purposely downgrade their OS drastically in order to make these changes. There could be a lot of issues when doing such a massive change, such as app compatibility, unrelated to Dropbox and so on. Personally, I couldn't recommend going this far to make it work.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!