Forum Discussion

kkcljanice's avatar
kkcljanice
Explorer | Level 3
4 years ago

Smart Sync option is missing from File Explorer

Hello, I upgraded to window 11 yesterday hoping that this would resolve this issue, but no luck. Now I cannot see if my files are synced locally or on cloud. But strange enough, when I tried to open ...
desktop
GUI
sync
kkcljanice's avatar
kkcljanice
Explorer | Level 3
4 years ago

Steve D I already tried to resolve this with the first 15 extensions, but no change... This is really giving me headaches... no one seems to be able to resolve this... 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey kkcljanice, can you test something for me?

 

Is it possible to create a new user profile on your computer and test things out, to see if there's some kind of mis-configuration on your original user account that might be causing this?

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