Forum Discussion

nbd-uk's avatar
nbd-uk
New member | Level 2
6 months ago

'Something went wrong' error on shared links to my files

Whenever I share a link to a file on dropbox I get this error: This is appearing whenever I click share on any files. They are displaying OK within my dropbox view if I just click on a file nam...
Error Messages
Share
Shared Files
nbd-uk's avatar
nbd-uk
New member | Level 2
6 months ago

This is the first time this has happened yes. I haven't received any email about this from Dropbox.

Yes the issue is the shared links, not the files in the dropbox folder and dropbox preview.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Thanks for clarifying that for me nbd-uk - much appreciated.

    Can you also let me know if you get the same results if you try to share a file by inviting an email address directly?

    Apart from that, if you're using the Dropbox mobile app, can you try from there and let me know how it goes? 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!