Forum Discussion

HappyCake's avatar
HappyCake
Explorer | Level 3
2 years ago

Stop saving uploaded photos on my phone

Hello. Thank you for any help you might provide. (I take it because I am not a paid user I can’t call tech support?)   I hope this is the correct board. If not, please advise? This is my first ti...
Mobile
sync
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HappyCake's avatar
HappyCake
Explorer | Level 3
2 years ago

Hi again Megan! Hey... to answer your question. (Sorry.) The number is 168.4.4802

 

:-0)

 

Is that good?

 

Victoria

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

The mobile app is mainly used to preview and upload files. It might take a short time for files to appear deleted from within the mobile app after they were deleted from the computer and site.

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting the device, and re-installing it to see if this helps?

  • HappyCake's avatar
    HappyCake
    Explorer | Level 3
    2 years ago

    Hi Jay. I can't do this. I'm sorry.

     

    I just want DB to stop all connection to photos I have on my phone's Internal Storage. I want DB SEPERATE from my files unless I specifically load them into DB.

     

    Just becuse I take a photo with my phone, doesn't mean I want DB to display it or in any way connect to it on its own.

     

    When I open DB, and click FILES, and then UPLOAD, I see all my photos. 

     

    I think, now, that this is purposeful. DB is then saying, great... what do you want to upload?

     

    Just figuring this out.

     

    So... I don't want DB accessing my photos.

     

    Ugh. 

     

    THANK YOU for your help!

     

    Victoria

    • HappyCake's avatar
      HappyCake
      Explorer | Level 3
      2 years ago

      PS. I realize... those photos are not in my Internal Storage. They are on my SD Card.

       

      I want DB to stay out of my SD Card, please.

      • HappyCake's avatar
        HappyCake
        Explorer | Level 3
        2 years ago

        Oh.. LOL

         

        Ok... Yes... DB is connecting to pics on my SD Card, and ALSO new pics I take, which go to the Internal Storage.

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