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HappyCake's avatar
HappyCake
Explorer | Level 3
2 years ago

Stop saving uploaded photos on my phone

Hello. Thank you for any help you might provide. (I take it because I am not a paid user I can’t call tech support?)   I hope this is the correct board. If not, please advise? This is my first ti...
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HappyCake's avatar
HappyCake
Explorer | Level 3
2 years ago

Oh.. LOL

 

Ok... Yes... DB is connecting to pics on my SD Card, and ALSO new pics I take, which go to the Internal Storage.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey HappyCake, just to see if we can clarify this situation.

 

Dropbox cannot connect to your SD card. You can only manually upload files from the SD card to Dropbox.

 

But regarding the files that you move out of Dropbox, when you're on your computer; is it possible that you're copying them to the folder of your choice, instead of moving them?

 

Because if you're copying them, it would make sense that they'd stay in Dropbox, unless you actually delete them.

  • HappyCake's avatar
    HappyCake
    Explorer | Level 3
    2 years ago

    Hi Hannah! Thank you...

     

    The copying... no, I am sure I am not doing that.

     

    Let me show you a couple of screenshots?

     

    So, due to this issue, I removed everything from my SD Card.

     

    Then I went to DB, Files, Uploads and got what you see in Picture 1. It says I haven't taken any photos yet.

     

    Then I took a screenshot of that message. That screenshot saves to my Internal Storage.

     

    Then I took a photo with the camera. 

     

    That photo (of the bird) also saves to my Internal Storage.

     

    Then, just for this, I put one pic on the SD Card - it's of two dogs at the beach.

     

    Then I went to DB, Files and Upload, and saw what you are seeing in printsceen #3. All 3 photos.

     

    - The message saying no pics had been taken

     

    - The photo of the bird taken with the camera

     

    - The photo of the dogs I have on the SD Card

     

    I don't want Dropbox displaying ANY of this.  I know if accesses them for me to upload, but I don't want it looking into my pics in the Internal Storage or the SD Card.

     

    Is there a way to turn this OFF?

     

    All i want Dropbox to do is be a shared folder between my devices.

     

    On my computers, it doesn't look into my folders.

     

    I want it to STOP doing that on my phone.

     

    Any ideas?

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