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Storage and Shared Folders
A team member shared their folder with me so that I can upload things to her account. I help her manage her business by creating graphics for it. She pays for 2 TB's per month. I have a basic account. I am now being told that I have run out of space and cannot upload to her shared folder. Why? I am uploading to her account not mine. Her shared folder should not count against my storage space. Why is this happening? Thanks.
stampcolorandcreate wrote:
She pays for 2 TB's per month. I have a basic account. I am now being told that I have run out of space and cannot upload to her shared folder. Why? I am uploading to her account not mine. Her shared folder should not count against my storage space.
Not quite accurate. You are uploading to your account. Any shared folder that you're a member of exists in and takes up space in your own account as well, so you need to have enough available space in your account in order to hold the full shared folder.
You'll either need to upgrade your own account, or ask her to send you a File Request so you can upload files directly to her account without having to add them to your own. Note that a File Request is one-way. Once uploaded, you wouldn't have access to the files you upload.
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- Megan
Dropbox Community Moderator
Hey Sibusiso_Khumalo, happy Friday!
Just to clarify: they try to add you as a member of the team, not just on shared folder, right?
Keep me posted. Yes @megan, they are trying to add me as a team member but when I access the team's files or add anything to the files, it uses my account's storage space which is not enough.
- MeganIn this case, it sounds like they're simply inviting you not to be part of the team Sibusiso_Khumalo.
Can you ask the admin of the team to follow these steps?
Also, out of curiosity, do you happen to be part of a free team? Because if that's the case, then you shouldn't be able to join another team.
